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What is the best payment gateway for marketplaces and platforms?
To sell products online, you need a marketplace or marketplace merchant solution. Most online marketplaces come with a reliable payment gateway to collect funds from your customers.
Some of the most popular marketplace merchants and platforms include:
Marketplaces like Amazon or eBay include their own gateway solution, so their merchants never have to worry about accepting payments. You simply upload images and descriptions of the goods, set a price, and the marketplace will take care of the rest.
Types of marketplaces and platforms
Online marketplaces are generally divided into two types:
A single vendor marketplace or marketplace merchant is where a single seller sells their goods or services to multiple customers. For example, a merchant like BeCause Tees with an online store on Shopify is a single vendor marketplace system.
A multi-vendor marketplace or marketplace merchant is where many sellers come together to sell their goods or services. Customers can buy products from different sellers or brands in multiple vendor marketplaces. The most commonly known multi-vendor marketplaces or platforms include Amazon, eBay, and Etsy.
The best payment solutions for marketplaces
For marketplaces, platforms, or marketplace merchants like Shopify, or for a custom domain, you’ll need to integrate or choose a gateway or payment solution from several different options. For instance, if Shopify is your marketplace solution, you can choose from a number of different payment gateways and platforms, including:
If you sell on other platforms, then you’re likely to have a choice that includes popular payment solutions like:
What is a payment gateway?
Simply put, a payment gateway is a software solution used by businesses, marketplaces, and platforms to accept card payments. The software includes everything from in-store card reader solutions to online platform portals.
How does a payment gateway work?
Payment gateways are an important part of accepting online payments, but they work in conjunction with other elements and bits of technology. They use API technology to communicate between merchant websites and payment processor solutions.
Brick-and-mortar stores and businesses use gateways like POS terminals to connect to the payment processing network via a phone line, but more commonly, a WiFi connection.
In early adaptions of in-store gateways, the POS terminals were used to accept bank cards (via swipes or the manual input of data). That later turned to “chip and pin” payments, where customers were required to insert their bank card into a POS terminal and punch in a personal identification number (PIN).
More recently, near-field communication (NFC), or contactless payments, means that payment gateways can process transactions quicker than ever. Today, payment gateway solutions can exist entirely online, meaning you can process payments from anywhere without using a POS terminal.
As a one-stop payment platform and solution, Fondy understands the need for marketplace and marketplace merchants to be flexible and to accept various payment methods in a variety of currencies, Want to know more about us? Great. Check out our about Fondy page and discover what inspires us and how that can benefit your business, no matter the size.
How to choose a payment gateway
A payment gateway’s primary function is to take payments. But on a deeper level, the best and most reliable payment gateways also need to execute several other transaction types for businesses and marketplaces like:
- Authorisation – the part of a transaction used to check a customer’s funds before the marketplace or business can initiate a sale.
- Capture – the actual processing of a previously authorised payment resulting in funds sent to the merchant’s account.
- Sale – this occurs when the authorisation and capture stages are both complete by the business or marketplace.
- Refund – when a purchase gets voided or a customer returns goods or services. Refunds result in merchants applying a refund payment to return the money to the buyer.
- Void – similar to refund but can be done if funds were not yet captured by the business, marketplace, or marketplace merchant.
With that in mind, it’s time to choose a payment gateway. There are plenty of options when it comes to gateways, so you’ll need to consider a number of factors, such as:
- Fees for users. In addition to payment for your goods, your customers will probably have to pay processing fees for each transaction. That’s why you’ll need to consider your business model and platform. Are your customers one-off or repeat buyers? Therefore, you’ll need to choose a gateway that charges affordable fees for your customers.
- Integration. If you have to integrate a payment gateway, you’ll need to know if it will be a simple or complex task for your business. Some integrations, like a Smart Payment button on your checkout page, can be as easy as adding a piece of HTML code to your website. Whereas integrating a custom gateway requires PCI DSS certification. On top of that, custom integration will require more time and expenses to custom-build your payment platform.
- Technical support. Unless you’re a technical wizard, you’ll need some assistance with maintaining your payment gateway platform. While some companies offer feedback forms, others give around-the-clock phone support in multiple languages. Consider how important technical support is to your business and if you can wait for assistance.
- Geolocation. Some gateways are restricted in certain countries. For example, PayPal no longer works in Turkey, Adyen doesn’t work in Ukraine, and Stripe Connect is unavailable in the United Arab Emirates. Make sure that your gateway supports countries that are important to your business.
Security for payment gateways
Along with fees, integration, technical support, geolocation, etc, the best payment gateways should offer you various security and anti-fraud tools. That’s because payment gateway solutions play a vital role in preventing online scams and fraud. They are essential in differentiating genuine transactions from fraudulent ones.
Luckily, financial fraud detection technology is constantly evolving to identify and combat fraudulent transactions safely and efficiently. Some of the preventative measures payment gateways need for businesses are:
- Payment Card Industry Data Security Standard (PCI DSS) – a set of security industry regulations that are implemented by card payment schemes. PCI DSS compliance is a requirement for all businesses that handle card transactions.
- Secure socket layer (SSL) – software that creates a safe, encrypted connection between a payment provider and a visiting web browser.
- 3D Secure – an authentication protocol that helps with customer authentication. Also known as 3DS, it adds an extra layer of protection against chargebacks and fraud.
- Data encryption – when you enter your card details at the checkout, the payment gateway should encrypt the data. In practice, that means turning the information into code that’s essentially useless to fraudsters. In some cases, a payment gateway can turn card data into tokens. This process is known as tokenisation.
- Tokenisation – unlike data encryption, tokenisation increases security because the information is only transferred once by the platform.
- SET (Secure electronic transaction) – joint security venture created by Visa and Mastercard. SET encrypts the payment data of credit cards in a way that scammers and even merchants, marketplaces or marketplace merchants don’t have access to it.
Choose Fondy as your payment gateway
Fondy is the best payment gateway for marketplaces and marketplace merchants. When you create a free Fondy account, you’ll get access to Fondy’s full suite of payment products in one simple integration. Fondy’s payment gateway processes transactions in over 150 currencies in 200 countries using 300 different payment methods.
Our payment gateway seamlessly integrates into over 21 marketplaces, marketplace merchants, platforms, CMS systems, and website builders, including:
Discover the full list of plugins, platforms, and marketplaces that Fondy supports for your business. If you don’t see your preferred marketplace or marketplace merchant, plugin, or platform on the list, no problem. Our team can help with custom integration solutions. Contact us at email@example.com to get started.
Fondy’s pricing starts at 0.5% plus a set fee of £0.20. That means on a transaction of £10,000, you’ll only pay a £50.20 processing fee.